Inbound Sales Representative (Client Activation)
Salary undisclosed
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Educate and Activate: Support customers through the onboarding process and teach them how to leverage the full range of Airwallex products, and ensure adoption of our products
Champion Customer Needs: Act as the voice of the customer within Airwallex, ensuring their needs and feedback are heard and addressed
Improve Internal Processes: Synthesis feedback from customers and work with internal teams to continuously improve our onboarding and activation processesWho you areWe're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.Minimum qualifications:Strong Hustle: You love moving at speed, and are driven and resilient to achieve KPIs.
Customer Engagement: Confident in directly engaging with customers to understand their needs and promote Airwallex solutions.
Communication Skills: Proficiency in verbal and written communication in both English and Mandarin, and a great communicator on the phone and via email.
Problem-Solving Abilities: Equipped with strong problem-solving skills, able to address and resolve customer issues effectively.
Collaborative: Great team player who enjoys tackling the most difficult challenges with your colleagues.Preferred qualifications:Industry Experience: Less than 2 years experience, and experience in start-up and fintech environments preferred. However, we are also open to bright and hungry candidates who believe they have the aptitude and attitude to have a strong career in sales.#singaporeEqual opportunityAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.