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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Account Manager and Operational Lead- Associate Director

Salary undisclosed
Checking job availability...
Original
Simplified

Account Manager and Operational Lead- Associate Director

  • NASDAQ LISTED GLOBAL COMPANY
  • OPPORTUNITY TO MAKE YOUR FOOT PRINT IN ACCOUNT MANAGEMENT
  • COMPETITIVE SALARY + BONUS + SHARES + HYBRID WORKING

The Company

Leading global technology innovator in alternative and hedge fund software and services is home to the world’s largest fund administrator. They provide outsourced tailored solutions to funds of all sizes, for both newly launched to established large funds globally.

About the Role

Reporting into the Director, this role acts as the primary liaison between clients and internal teams, ensuring a seamless client experience. This involves overseeing service delivery, managing the rollout of new or enhanced services, maintaining client communications, and identifying opportunities for improvement to enhance client satisfaction. This position takes full responsibility for client service delivery, including managing the team responsible for daily processing tasks in areas like Middle and Back Office operations, as well as Fund Accounting. Strong collaboration and problem-solving skills are essential for supporting these functions, delivering clear communication, problem-solving, and making sure clients receive top-tier service.

Key Responsibilities

  • Act as the go-to person for client needs, making sure expectations are clear and met.
  • Identify any changes in client activity or regulations and coordinate necessary service updates.
  • Troubleshoot and resolve issues that impact service quality and client experience.
  • Handle client requests for service enhancements, expansions, or customizations.
  • Build strong client relationships by planning and attending regular meetings.
  • Lead and support managers across fund accounting and middle office operations.
  • Create key reports and business metrics to strengthen client relationships.
  • Manage due diligence meetings and responses for both new and existing clients.
  • Oversee board report preparation and represent the company at client board meetings.
  • Maintain strong relationships with third-party providers, auditors, and legal teams.
  • Drive efficiency through automation and standardization of processes.

Ideal Candidate

  • A degree in finance/accounting or equivalent experience.
  • 8+ years in financial services, particularly fund accounting or middle office operations (hedge fund experience is a plus).
  • Strong leadership skills with experience managing teams, both in-person and remotely.
  • Excellent client and team management skills.
  • Clear and effective communicator—both written and verbal.
  • Forward-thinking and solution-oriented.
  • Comfortable in a fast-paced, ever-changing environment.
  • Great at time management and staying organized.
  • Proactive mindset with a focus on continuous improvement.
  • Proven track record of driving process improvements.
  • Permanent Singapore Resident holders only

We're looking for a true executive who can truly understand what clients need and ensure those expectations are met across service teams. If you would like to have an initial discussion, please click apply and send us your resume in WORD format.