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Sales and Customer Service Coordinator
$ 2,000 - $ 3,000 / month
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- Generate leads through various channels (online platforms, networking events, referrals)
- Assist the sales team by providing information, preparing quotations, and coordinating the sales process from inquiry to order placement
- Create and send invoices to clients and follow up on overdue payments
- Coordinate with the finance department to track and manage payment collections.
- Negotiate terms and conditions with clients
- Actively seek new business opportunities and clients
- Identify emerging customer needs to inform product and service development
- Collaborate with sales, production, and other departments to streamline processes and improve customer experience
- Maintain organized records of customer interactions, sales transactions and payments
- Generate regular reports on sales performance, customer satisfaction, and outstanding payments.
- Minimum of a Diploma or bachelor's degree in business, marketing, or a related field.
- 2-5 years of experience in sales and customer service, preferably in the printing industry.
- AWS, Medical Card, Group Commission
Ng Jiong Han (R24124673)