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Key Shop Manager (Fashion, Footwear)

Salary undisclosed

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Guide Clients, understand preferences, provide customer service , drive sales .Our client is a footwear brand known for its stylish, comfortable, and performance-driven shoes.The Job
  • Takes ownership of the overall store performance and allocates/organizes resources and processes to drive profitability in a variety of situations and market conditions
  • Understands the impact of Retail KPIs and creates action plans around these to directly affect commercial outcomes
  • Has a working knowledge of the store Profit and Loss statement and can make decisions to support the growth of Operating Profit
  • Leads conversations with Back Office team around Category layout and the Shopping journey through an analysis of Sales vs Space
  • Actively stays on top of Consumer Insights and proactively provides the feedback to the Office team to remain close to the consumer
  • Leads the team's adherence to and implementation of the House of Retail (standards and procedures)
  • Key owner of the Back of House maintenance and control
  • Monitors customer satisfaction and feedback to drive continuous improvement in service standards
  • Recruitment/Hiring/On-boarding
The Talent
  • Relevant experience in the retail industry
  • Able to lead and motivate the team
  • Able to work on rotating shift, weekends and public holidays
Next Step
  • Prepare your updated resume please include detailed past working experiences in point form, an executive summary about yourself in terms of experience, expertise, key achievements & highlight and your current & expected package.
  • Apply through this application or send your resume to
and in MS Word Copy * All shortlisted candidates will be contacted.Cathy ChouDirect Line: 8086 8195
EA License No: 91C2918
Personnel Registration Number R24121244