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Office Services Operator
Purpose of Role:
The Office Services Operator is responsible for ensuring successful office and document workflow service delivery and client relationship in Singapore to a global legal client, whilst demonstrating continuous operational improvement and increased client satisfaction.
Key Responsibilities:
• Printing, production of documents
• Digital scanning – scan, sort and index documents
• Perform data entry of materials from source documents to system
• Ensure printers/copiers are functioning to service level
• Replenish office printing paper/toner on all office printers/copiers
• Maintain firm’s branded printing materials
• Perform 1st level troubleshooting on equipment faults, place service calls when needed
Office / Mailroom Services
• Sort, distribute all inbound mail items (courier, mail, registered, inter-office)
• Regular updating of mail records
• Coordinate with mail vendors on courier, mail for external dispatch
• Perform daily mail runs within the office for distribution and collection of mails
• Maintain and replenish mail inventory, office & pantry supplies/stationeries
• Support record management and document archiving
• Support confidential waste collection activities including escorting vendor on collection rounds, witnessing onsite destruction activities
• Utilize software and mail applications where applicable
Front Desk & Facilities Services
• Backup Reception duties during lunch hours
• Support office facilities management activities
• Setup meeting/board rooms
• All other duties as assigned
Key Requirements
• Diploma and above
• 3 years’ relevant experience
• Proficiency of Microsoft Office suite (Word, PowerPoint, Excel)
• Good communications skills, attention to detail and reliability
• Willing to learn and be able to work under pressure and overtime as required.
• Ability to priorities and handle multiple tasks.
• Work in a collaborative and team-oriented environment