What you will be working on:1. Carry out inspection of sanitary systems to ensure that they are constructed in accordance with approved plans, and Code of Practice, and complies with Statutory Requirements. 2. Respond to public feedback, by carrying out investigation to determine the root cause of the feedback and issues with sanitary systems. Engage stakeholders and feedback providers on the root cause and suggest resolution. 3. Carry out investigation through evidence gathering and engagement with stakeholders (e.g. contractors, QPs, Licensed plumbers (LPs), owners, managing Agents, relevant agencies) on contraventions against the Sewerage and Drainage Act and related legislations, and Code of Practice. 4. Suggest enhancements to workflow and regulatory processes to improve interfacing and correspondences with stakeholders. 5. Explore and implement initiatives on applicable technologies to enhance inspection and investigation works. 6. Supervise contractors to ensure that work activities (e.g. hydrostatic tests, Low-Pressure air tests) are carried out in compliance with contract specifications and requirements. 7. Carry out administrative duties, including review of service reports for the work activities carried out by the contractors, recommend payment of works to contractor 8. Able to be activated/deployed outside working hours and work overtime should there be any urgent cases/emergency.What we are looking for:Job Requirements • Diploma in Mechanical, Civil or Environmental Engineering • Willing to work outside of working hours as needed • Ability to work independently and as part of a team. • Candidates with strong communication and interpersonal skills, and experience in customer service management preferred. • Proficient in MS Office Applications • Preferred class 3 or 3A driving license Successful applicants will be contacted within 4 weeks of the closing date of this job postingAbout PUB, The National Water Agency:PUB is an organisation that is recognised internationally for good water management. PUB won the 2007 Stockholm Industry Water Award and was named Water Agency of the Year 2006 in the international Global Water Awards. In 2008, PUB was awarded the Singapore Quality Award for business excellence. NEWater, Singapore's high-quality reclaimed water, also clinched the 'Environmental Contribution of the Year' at the Global Water Awards 2008. At PUB, the national water agency, you will enjoy opportunities to build a clear future for the water industry.