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- Apply knowledge of hardware, software, and cutting-edge technology to drive operational efficiencies and world-class guest experiences
- Serve as GPI’s technical expert to bridge IT, vendors, and non-technical stakeholders to deliver projects with technical components (though not all projects are technology-centric)
- Conduct proof-of-concept studies as appropriate, includes performing analyses such time motion, 5 Why is, etc.
- Develop operational metrics that measure the need for, and the impact of, innovation.
- Invent and innovate to solve problems, potentially through product development or redesign
- Manage projects from concept to production; keep projects on schedule and within budget, includes crafting meaningful reports/updates
- Facilitate/lead stakeholders across various departments to deliver results, promote a culture of innovation and continuous improvement.
- Track technical issues and work with others to find solutions