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Jobs or company...

Assistant Manager/Manager (Services & Investigation)

  • Full Time, onsite
  • Ministry Of Social And Family Development
  • Singapore, Singapore
Salary undisclosed
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What the role is:Description of Group - Family Life Group: The Family Life Group (FLG), under the Ministry of Social and Family Development (MSF) aims to strengthen and support families through different life stages, to realise the vision of making Singapore the best place for family life through our policies, programmes and publicity efforts. Description of Division - Inter-Generational Support: The Inter-Generational Support Division provides guardianship to protect the dignity and interests of vulnerable persons lacking mental capacity by enabling legacy planning using the Lasting Power of Attorney (LPA) and supervising deputyship. It also encourages family support by facilitating the reconciliation of families and the adjudication of maintenance claims by elderly parents. Brief Description of the job: As Singapore is a rapidly ageing society, we are looking to form a dynamic team who are enthusiastic to transform the service of protecting vulnerable persons. You will be in the Service and Investigation team that will triage, manage LPA registrations, build the practice and network of professional deputies, supervise court-appointed deputies and facilitate the reconciliation of families.What you will be working on:
  • Process LPA applications, update and maintain the LPA register • Manage public enquiries, applications and appeals • Engage, train and manage the accreditation of certificate issuers • Engage and grow the practice and network of professional deputies and donees • Investigate and manage risks in the supervision of court-appointed deputies • Support the Commissioner for the Maintenance of Parents and the Tribunal for the Maintenance of Parents in dispute conciliation and adjudication of maintenance claims • Provide assessment and reports to the Family Justice Court • Oversee the Board of Visitors
What we are looking for:We are looking for a candidate who is energised by the mission to protect vulnerable persons and fostering of inter-generational support. He/She should be a team player with a “can-do” spirit, and possess: • Good problem solving and systems thinking skills • Able to multi-task and work under pressure • Good in data management and working on IT systems. Experience in Smart tools, GenAI and LLM would be advantageous • Good communicator verbally and in writing, able to engage well with internal and external stakeholders. • Tertiary qualifications, preferably in Business or Finance • Experience in service delivery and citizen engagement will be an added advantageAbout Ministry Of Social And Family Development:“We are Professionals with Passion for People” The Ministry of Social and Family Development (MSF) develops the “heartware” for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together. We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families. A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!