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IT Support Engineer (End User Support)
$ 3,000 - $ 3,500 / month
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- Provide technical support and troubleshooting assistance to clients.
- Incident tracking, resolution and escalation in a timely manner.
- Collaborate with client IT teams to ensure smooth integration and operation of systems.
- Conduct training sessions and create documentation to support client IT staff.
- Stay updated with the latest industry trends and technologies.
- Identify opportunities for improving existing systems and processes.
- Propose and implement innovative solutions to enhance client IT infrastructure.
- Minimum Higher Nitec or Diploma in IT related field.
- Minimum 1 year of experience in IT support roles, preferably in a system integrator environment.
- Familiarity with remote desktop tools