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IT Support Engineer (End User Support)

$ 3,000 - $ 3,500 / month

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Salary: $3000 - $3500Working time: Mon - Fri, 8:30 am–6 pmLocation: Near to Macpherson MRT (500m walking distance to office)Responsibilities:
  • Provide technical support and troubleshooting assistance to clients.
  • Incident tracking, resolution and escalation in a timely manner.
  • Collaborate with client IT teams to ensure smooth integration and operation of systems.
  • Conduct training sessions and create documentation to support client IT staff.
  • Stay updated with the latest industry trends and technologies.
  • Identify opportunities for improving existing systems and processes.
  • Propose and implement innovative solutions to enhance client IT infrastructure.
Requirments:
  • Minimum Higher Nitec or Diploma in IT related field.
  • Minimum 1 year of experience in IT support roles, preferably in a system integrator environment.
  • Familiarity with remote desktop tools
Ng Jiong Han (Reg. No.: R24124673)Business Edge Personnel Services (EA License No.: 96C4864)