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Analyst , Transaction Services - Treasury/Cash Management Specialist, Institutional Banking Group Operations (IBGO), Group Operations
Salary undisclosed
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- Process and authorise transactions related to Foreign Cheque Clearing, Demand Draft and Cashier Orders.
- Handle and respond to inquiries/requests from internal/external customers and correspondent banks in respect of their cheque transactions.
- Collaborate with business unit, support unit, agent banks/correspondent banks in a professional and timely manner.
- Timely reporting and escalation of risk events/incidents, suspicious transactions and potential complaints for appropriate action.
- Adhere to high service levels for turnaround time and industry / currency cut-off times.
- Ensure proficiency over established Standard Operating Procedures and compliance against all relevant policies, standards and guidelines.
- Perform LV testing or system enhancement (UAT), etc.
- Make suggestions on streamlining and enhancing operational procedures and control, if possible, with appropriate level of technology and recommend replacement of out-dated equipment to enhance productivity and to achieve manpower savings
- Minimum Bachelor’s degree or relevant working experiences with cash products and/or processes knowledge would be preferred.
- Minimum 2 – 3 years of working experiences in finance or banking industry, preferably with knowledge on SWIFT Payment Messages (e.g. MT4xx) and relevant payment systems, IPE, AMH, FRSP, OFP. CICS/MADAME.
- Adaptable to work in a fast-pace environment with a sense of urgency to meet various cutoff times and customer’s specific SLA with zero error rate.
- Speed & Accuracy — Role requires processing transactions at high speeds, whilst maintaining vigilance & accuracy over the manual repairs and inputs.
- Zero tolerance for error/ambiguity – role entails posting financial transactions on daily basis; and entails high financial exposure risk.
- Comfortable with variable workload that is dependent on customer payment volumes, not a fixed output per day.
- 100% work-in-office due to nature of the operations
- Teamwork, Dependability, Strong risk & controls mindset and meticulous.