Credit Control Executive

Full Time, onsite
CloserStill Media
Singapore, Singapore

Salary undisclosed

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WHO WE ARE:CloserStill Media run over 80 market leading business exhibitions in the learning, healthcare, technology, and veterinary sectors, with events in Asia, UK, Europe and USA.Our portfolio includes some of the fastest growing, and often award-winning events including the Singapore Vet Show, Big Data & AI World, Cloud & AI Infrastructure, Cyber Security World, Data Centre World, eCommerce Expo, Learning Technologies and DevLearn.We are the envy of the events sector with over 60 major industry awards including The Sunday Times Top 100 Best Companies to work for three years in a row in 2018, 2019 and 2020!We have exciting growth plans over the next two to three years and are looking for ambitious and motivated people to join our award-winning teams.WHO WE ARE LOOKING FOR:The Singapore Office of CloserStill Media (CSM) is looking for a detail-oriented and proactive Credit Control Executive to cover all aspects of credit control and billing for our Asian shows.THE ROLE:

Responsible for all debt collection, by telephone and email, on Asia-based shows, to ensure all is collected in line with due date and in line with monthly targets.
Circulate weekly debtors reports to accurately communicate debt collection status to the show teams and Associate Finance Manager / Finance Manager.
Hold regular update meetings with the Show teams and Finance Managers, to agree actions and deal with queries or issues.
Proactively identify bad payers and propose actions to ensure they pay before the event.
Responsible for posting and allocating all customer receipts to accounts.
Liaise with respective departments within the business to resolve disputed invoices and secure payment.
Provide advice on billing queries to customers and to the business.
Respond promptly and completely to both client and internal enquiries.
Provide ad-hoc reporting as required.
Raise refund requests in accordance with processes.
Other duties as delegated from the Finance Management Team.
Attend events and shows where required and as allocated under your debt control.
Prepare debt reporting figures for communication to the Sales Teams and Finance Management

ABOUT YOU:Skills

At least 3 years’ experience in Credit Control and Sales Invoicing
A proven track record of working to strict deadlines.
Ability to work at a fast pace, whilst maintaining accuracy.
A basic understanding of how all areas of the Finance Department work and interact.
A clear understanding of process, with the ability to suggest updates and improvements.
Excellent communication skills, with the ability to understand and articulate clearly to non-Finance staff.
Computer literate with intermediate Excel skills. Knowledge of ERP systems such as Salesforce will be advantageous.
Understanding of local customs and business culture in Asia.

Competencies

Flexibility – This is a fast-paced environment where the workload fluctuates through the year so the person must be able to vary their approach to ensure that they achieve the required results. Additional hours and travel to the UK office may be required.
Prioritisation – It is essential that the person can appropriately prioritise work and keep their manager informed of any potential issues so that there is time to take corrective action.
Solution-orientated with a proactive “can do” attitude, working with a sense of pace and urgency, when required. Also, a willingness to delve into the detail to ensure that the source of any issues is identified and tackled rather than just dealing with the symptoms.
Confidence to deal with a range of stakeholders, internal and external.
Excellent English verbal and written communication skills.

WORK LOCATION:Our office is located in Tanjong Pagar, Singapore.DIVERSITY AND INCLUSION:CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation.We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status.PERSONAL DATA CONSENT:The information you provide in your job application will be used and processed by or on behalf of CSM for purposes related to your registration of interest in current or future employment with CSM and for the processing of your application for employment.We will collect and use the personal data that you have supplied to facilitate the processing of your application for employment purposes. We will use personal information such as telephone number and/or email address to contact you on job opportunities. Please note that the information you provide may be used by a third party to enable us to process your application. These third parties may be located outside of Singapore to carry out some of the processing and administrative functions for CSM and would be under duty of care to maintain the appropriate levels or security and confidentiality and only use the information as instructed by CSM.The personal data held by CSM relating to the applicants will be kept strictly confidential. CSM may collect information through other sources for processing and evaluating your application for employment. If your application is successful, the information will be used in the administration of your employment. CSM may provide and/or transfer such data, whether in Singapore or outside of Singapore, to (i) any other departments within CSM or if necessary, with Government agencies; (ii) any third party service provider who provides administrative, data processing, computer or other services to CSM.As part of assessing your suitability to work with CSM, we may use your information to conduct reference checks in accordance with CSM's HR Policy.If your application is unsuccessful, CSM may retain and use the information to deal with any matter which may arise in connection with your application, for purposes of contacting you in connection with ongoing recruitment opportunities, as well as for data analysis and business purposes. If you do not wish to be considered for positions in CSM other than that you have applied for, please write in to [email protected].By submitting this job application, you consent and agree to your data being used in conjunction with the recruitment and employment purposes at CSM. In order to maximise your opportunities to work with CSM, you are encouraged to keep the information provided to us up to date at all times. You are responsible for ensuring that the personal data is correct and true. You also have the option to withdraw your consent anytime.We are on a mission... To be the most dynamic global B2B events and communities business.At our core, we have unwavering faith in our workforce. Our entrepreneurial and empowered teams are dedicated to perpetual evolution of their brands, shaping leading engagement in their respective industries. We firmly believe that great people are the architects of extraordinary events.Our commitment to you... When you step into life at CloserStill, you embrace a mantra that resonates through every aspect of our work: "Great events by great people." It's a promise of growth and a testament to the vibrant, innovative spirit that defines our team. We celebrate excellence and champion the personal and professional development of every individual.Our commitment to you includes targeted training, mentoring from seasoned professionals, and clear paths for career progression. With a culture built on ownership, empathy, and determination, we empower you to shape your future and contribute to our collective success. Join us, where every day is a new opportunity to excel and innovate.We are committed to Diversity & InclusionWe are who we are [and we like it that way.]We are committed to making CloserStill Media a safe, inclusive, and collaborative workplace where our colleagues are encouraged to be true to themselves. We are a global and multicultural business and we strive to create a diverse and inclusive environment where our colleagues can grow and develop no matter who they are and where they work.