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IT Assistant

$ 2,000 - $ 3,000 / month

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Ace Business Pte Ltd is a growing technology solutions provider focused on delivering innovative and reliable services to our clients.

The IT Assistant will support daily IT operations, including troubleshooting, system maintenance, and hardware/software setup. This role ensures smooth technical operations and assists in resolving IT-related issues efficiently.

Responsibilities:

  • Provide technical support for hardware, software, and network issues.
  • Assist with system installation, setup, and ongoing maintenance.
  • Oversee the integration of software solutions to meet business requirements.
  • Manage technical projects from start to finish, ensuring timely delivery and quality.
  • Coordinate the delivery of products and services to clients using reliable courier services.
  • Handle and process support tickets (including ad-hoc requests, contracts, and billing inquiries), ensuring quick resolution and customer satisfaction.

Requirements:

  • A team player with a positive attitude and willingness to learn.
  • Good communication and organizational skills, along with excellent problem-solving abilities.
  • Minimum requirement: Diploma.