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Ace Business Pte Ltd is a growing technology solutions provider focused on delivering innovative and reliable services to our clients.
The IT Assistant will support daily IT operations, including troubleshooting, system maintenance, and hardware/software setup. This role ensures smooth technical operations and assists in resolving IT-related issues efficiently.
Responsibilities:
- Provide technical support for hardware, software, and network issues.
- Assist with system installation, setup, and ongoing maintenance.
- Oversee the integration of software solutions to meet business requirements.
- Manage technical projects from start to finish, ensuring timely delivery and quality.
- Coordinate the delivery of products and services to clients using reliable courier services.
- Handle and process support tickets (including ad-hoc requests, contracts, and billing inquiries), ensuring quick resolution and customer satisfaction.
Requirements:
- A team player with a positive attitude and willingness to learn.
- Good communication and organizational skills, along with excellent problem-solving abilities.
- Minimum requirement: Diploma.