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Assistant Restaurant Manager

$ 3,000 - $ 3,500 / month

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Assistant Restaurant Manager oversees and support the operations at dining establishments to ensure profitability and an enjoyable dining experience.

Role & Responsibilities

Business Operations

  • Assist the Restaurant Manager in daily operations to deliver quality food, service and ambience to our guests
  • Ensure that standard operating procedures are maintained consistently, including service recovery, restaurant task cycle and cost control
  • Take ownership of outlet sales, food quality and guest experience
  • Uphold safety, hygiene and cleanliness as required by NEA/SFA regulations and company requirements
  • Responsible for manpower scheduling, administrative matters, performance management and inventory control where necessary

People Management

  • In-charge of recruitment, selection and training of new hires
  • Monitor and manage the staff performance including punctuality, customer service and food quality
  • In-charge of overall supervision of the outlet
  • Facilitate innovation and lead staff to implement change

Customer Service

  • Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience
  • Ensure and maintain service quality and professional etiquette
  • Customer feedback management

Adhering to Quality and Standards

  • Examine food and beverage preparation
  • Ensure quality control for food and service

Skills/Qualifications

  • At least 3 years of relevant experience in F&B restaurants
  • Willing to be involved in hands on operations
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Ability to work cohesively with fellow team members as part of a team

Full Time: 6 Days 10 Hours/week