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Jr Account Manager (Up to 2.1K | F&B | No Exp Required)
Salary undisclosed
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We are looking for someone to help support F&B merchants as they join a widely used app platform. This person will be exposed to how a fast-growing business operates and there will be plenty of learning opportunities available, allowing the individual to develop useful skillsets / gain helpful experience that will be beneficial in their career.A) Enhancing Merchant Performance:
- Collaborate with the team to address operational challenges of F&B merchants
- Assist in aligning data across systems to ensure consistency and accuracyB) Competitor Insights:
- Work alongside the team to conduct merchant exit interviews
- Analyze findings and insights with the Customer Success team to refine retention and win-back strategiesC) Boosting Merchant Engagement:
- Support the team in interviewing merchants boost merchant engagement and stickiness to product
- Analyze barriers to system adoption and provide actionable recommendations to enhance system usage and merchant satisfaction.The Talent
- Experience with sales experience/ Field sales
- Fast-learner with past experience working in operational support role
- Must be proficient in Google Suite (know how to update Google Sheets, familiar with functions like filtering and simple formulas) and Microsoft Excel
- Out-spoken and comfortable dealing with F&B merchants and their operations staff
- Able to travel to F&B merchant premises occasionally; transport allowance will be provided
- Drop your resume and contact us to follow-up, or send your resume to [email protected]
- Email Topic: Project Officer
- Only shortlisted candidates will be contacted
EA License No: 91C2918
Personnel Registration Number: R24123927