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Helpline Counsellor
Salary undisclosed
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- Handle enquiries via phone and webchat
- Offer mental health information and resources based on callers' needs
- Triage and identify callers at risk and/ or refer callers to relevant resources
- Provide brief intervention as required
- Handle distress calls
- Degree in Psychology/ Social Work/ Occupational Therapy/ Counselling or Advanced Diploma in Mental Health Nursing
- Preferably with 2 to 3 years of relevant working experience
- Entry Level Candidates with positive learning attitude may also apply
- Possess excellent interpersonal and communication skills
- Team player with a passion for patient-care and community support
- Able to work on 24/7 rotating shifts (including weekends and PH)