Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Service Delivery Executive (School Environment)

$ 4,000 - $ 6,000 / month
Checking job availability...
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NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Service Delivery Executive to be part of our diverse team of talent here at NCS!

As a Service Delivery Executive, you are responsible to act as a facal point for all support related queries and issues. You will also contribute to and support on project work as and when required.

What will you do ?

  • Work with customers to ensure they are leveraging services effectively and finding value in our services
  • Assessing customer feedback and improving procedures accordingly to ensure that great customer service is always provided
  • Ensure that effective communication is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
  • Manage multiple stakeholders. Work closely with sales, support, billing and other technical teams
  • Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business as Usual (BAU) support operations
  • Ensure contractual meetings are done in time and open actions are follow-up and closed in time
  • Establish Annual plans driving the improvement taking lessons from previous year, review with the senior manager
  • Lead and mentor a team of 20-30 Desktop Engineers
  • Responsible for resource forecasting and planning to ensure service delivery is not impacted
  • Review and raise resource requirement to senior managers
  • Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes
  • Collaborate, problem solve, and/or strategize upcoming client meetings with team members
  • Collaborate with internal stakeholders to establish relationship across all departments

The ideal candidate should possess:

  • 3 years as a Service Delivery Executive /Manager/Customer Success Manager
  • Good customer management experience
  • Excellent written, oral and presentation skills
  • Certification in IT Service Management and/or ITIL (v3 or above

We are driven by our AEIOU beliefs - Adventure, Excellence, Integrity, Ownership, and Unity - and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.