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Service Operations Manager (Lift | Escalator)

Salary undisclosed

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The Opportunity
  • Permanent role with a global leader in lift and escalator solutions
  • Work location: East Region
  • Salary up to $6500
Adecco is partnering with a global leader in lift and escalator solutions, specializing in innovative vertical transportation systems for various industries, with a strong focus on safety, sustainability, and advanced engineering excellence.They are looking for a Manager to join and lead their growing team. An ideal candidate should have strong leadership, technical expertise, digitalization experience, and excels in audits, repairs, and multi-brand strategies. If you are seeking to further your career in a dynamic environment, we encourage you to apply!The Job
  • Safety Management: Ensure compliance with safety directives, incident reporting guidelines, and periodic safety inspections to maintain high product safety standards.
  • Business Growth & Profitability: Manage operations to meet yearly targets, recover lost maintenance contracts, and optimize resources to enhance profitability and efficiency.
  • Customer Satisfaction: Build strong customer relationships, address needs and issues promptly, and conduct periodic inspections to ensure exceptional service.
  • Annual Testing & Repairs: Leading teams for PTO renewals and optimizing repair processes.
  • Multi-Brand Strategy: Managing multi-brand services, auditing installations, and ensuring compliance.
  • Team Leadership: Overseeing testing, audits, and repair teams.
  • Technical & Operational Oversight: Implementing digitalization, optimizing savings, and supporting troubleshooting.
The Talent
  • Bachelor's degree in Engineering or a related field with financial acumen.
  • Minimum of 8 years in the service industry, preferably in engineering or industrial goods
  • Strong customer orientation, leadership, and communication abilities.
  • High dedication to safety, integrity, and adherence to company policies.
  • Proficiency in MS Office and SAP for effective reporting and operations.
Next Step
  • Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
  • Apply through this application or send your resume to
in MS Word Copy. We'd love to hear from you! * We regret that only shortlisted candidates will be notified.Andy Muhammad
Direct Line: 9338 2158
EA License No: 91C2918
Personnel Registration Number: R23113401