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Service Operations Manager (Lift | Escalator)
Salary undisclosed
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- Permanent role with a global leader in lift and escalator solutions
- Work location: East Region
- Salary up to $6500
- Safety Management: Ensure compliance with safety directives, incident reporting guidelines, and periodic safety inspections to maintain high product safety standards.
- Business Growth & Profitability: Manage operations to meet yearly targets, recover lost maintenance contracts, and optimize resources to enhance profitability and efficiency.
- Customer Satisfaction: Build strong customer relationships, address needs and issues promptly, and conduct periodic inspections to ensure exceptional service.
- Annual Testing & Repairs: Leading teams for PTO renewals and optimizing repair processes.
- Multi-Brand Strategy: Managing multi-brand services, auditing installations, and ensuring compliance.
- Team Leadership: Overseeing testing, audits, and repair teams.
- Technical & Operational Oversight: Implementing digitalization, optimizing savings, and supporting troubleshooting.
- Bachelor's degree in Engineering or a related field with financial acumen.
- Minimum of 8 years in the service industry, preferably in engineering or industrial goods
- Strong customer orientation, leadership, and communication abilities.
- High dedication to safety, integrity, and adherence to company policies.
- Proficiency in MS Office and SAP for effective reporting and operations.
- Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
- Apply through this application or send your resume to
Direct Line: 9338 2158
EA License No: 91C2918
Personnel Registration Number: R23113401