Role Overview
We are seeking a driven and detail-oriented Business Operations Intern to support our operations team. This role will provide you with extensive hands-on experience in operations, marketing and sales, and process optimization, which are integral to building a strong foundation for a future career.
About us
Alcotech is a company that specialises in Drug and Alcohol testing, Medical Device Regulatory Affairs, and Infectious Disease Kits
Learning Outcomes
1. Develop Analytical Skills: Build strong problem-solving and analytical skills through process optimization and data management tasks
2. Interpersonal Development: Enhance communication and teamwork skills by interacting with customers, logistics partners, and internal teams
3. Learn Operational Excellence: Gain hands-on experience in business operations management and logistics coordination, with a focus on process efficiency
Responsibilities
- Assist in the daily management of business operations, including logistics coordination, process improvement, and task execution
- Work closely with logistics partners to ensure efficient and safe management of goods
- Manage marketplace orders across all sales platforms to ensure smooth order fulfilment and customer satisfaction
- Take charge of maintaining accurate and comprehensive product listings across various online sales platforms, providing our customers with reliable information that is easily accessible
- Respond to customer inquiries and coordinate with relevant teams to ensure timely and satisfactory issue resolution
- Assist in drug testing operations
- Execute comprehensive diagnostic tests on malfunctioning Alcohol Testers to ensure optimal functionality
- Tackle diverse operational issues as they arise, playing a vital role in optimizing business efficiency
Requirements
- Keen interest in business operations and logistics
- Proactive, organized, and able to handle multiple tasks
- Strong communication skills and attention to detail
- Able to commit to a full-time internship for at least 3 months
Work Environment
Monday - Friday, 9 am - 6 pm
Paid Internship
If you are interested, please send your resume to [email protected]