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Customer Experience Associate
- Full Time, onsite
- Singapore Airlines
- Singapore, Singapore
Salary undisclosed
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Simplified
- Work independently on simple design decks, digital/physical collaterals, internal website and social posts, confidently articulating/presenting design to stakeholders
- Have an eye for details and be able to independently refine concepts and designs based on stakeholders' feedback
- Oversee quality control and perform checks on final artwork production
- Assist in design-related work / projects such as roadshows, product showcases, conferences
- Support section/department in planning, preparing, synthesizing content for experience design workshops, including desktop research, insights collation, ground observations, workshop activities, physical and digital workshop materials etc.
- Manage the department's ideation workspace which is open to the rest of SIA to use
- Assist with monthly feedback statistics compilation, analysis and presentation
- Manage Department/Section Head(s)' calendar and schedule meetings as required
- Other administrative duties, e.g. recording meeting notes, proactive follow up and accurate processing of department staff's airport pass matters, coordinating department IT matters
- Diploma in Arts, Design or any other related discipline
- Good verbal and written communication skills
- Willing to learn and upskill
- Adaptable, able to multi-task and manage tight timelines
- Experiences required:
- Office 365
- Adobe Photoshop, Illustrator
- Adobe Aftereffects, Premiere Pro, InDesign (Good to have)
- Artwork resizing and scaling (Good to have)
- Design conceptualization (Good to have)
- Photography and simple video production (Good to have)
- Storyboarding and Video editing skills (Good to have)
- Editing visual assets on Figma (Good to have)
- Basic understanding of web design principles
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About Singapore Airlines
Size | More than 250 |
Industry | Passenger Airlines |
Location | Singapore |
Founded | 1 October 1972 |