Lead Career Coach (Postgraduate Programmes and Scholars)

Job Description:

• To support NTU Education 2025 and beyond, this role is critical as part of the Career & Attachment Office (CAO)'s strategy to develop NTU students into future-ready graduates.
• As a Senior Assistant Director, this role is responsible for leading a team of coaches to deliver impactful career development programmes and employment outcomes for postgraduate students and NTU scholars.
• This strategic role, as a Lead Career Coach for NTU postgraduate (PG) students and NTU scholars, guides, coaches and empowers them in their personal self-discovery, career exploration and professional development, thereby enhancing their employability and employment aligned to their career interests and goals.
• The role includes being a Career Business Partner for stakeholders involved.

Responsibilities:

Overall responsible for the career-readiness of NTU PG students and NTU scholars.

1. Strategic Role:

• Develop coaching strategies to ensure students' career-readiness.
• Work closely with stakeholders to curate and execute career development programmes.
• Collaborator and Point of Contact (POC) to all stakeholders.
• Provide regular updates and reports to senior leadership on the impact of career development programmes.
• Leverage data insights to refine strategies and optimize the delivery of career services.

2. Leadership Role:

• Lead and mentor career coach/es to deliver high-quality coaching.
• Set performance goals, conduct regular reviews, and provide professional development opportunities for the team.
• Foster a collaborative and innovative culture within the team, encouraging data-driven approaches and best practices in career coaching.

3. Coaching Role:

• Provide 1:1 coaching and conduct small group coaching.
• Guide students in exploring their career preferences, strengths, values and interests.
• Coach students in their career exploration and planning.
• Provide students with information and resources on career-related topics (job search strategies, resume writing, interview skills, industry skills frameworks, career workshops etc).
• Coach students in strategies for internship and job search.
• Engage students, student groups, and faculty members in career awareness and preparation matters.
• Customize and deliver schools' career engagement activities to increase students' employability (e.g., Industry-Specific skills workshops, networking events, and alumni-sharing sessions.
• Collaborate with the Industry Relations team to identify and develop partnerships with employers
• Involve in schools' career-centric activities (e.g. PG Career Day).

Job Requirements:

• A recognised degree with 10 to 12 years of experience, including at least 7 years' experience in career coaching/counselling/career services/graduate recruitment/human resources/executive search/learning and development.
• A relevant Masters degree is a bonus.
• Change agent and constantly initiating new ideas within the College-level team of Career Coaches to increase awareness and CAO's services to the students.
• Relevant career coaching certification(s).
• Possess qualifications/certification in self-assessment and career profiling tools.
• High performing coach with experience in engaging:
  - Students and early career talents
  - High performing students
  - Highly diverse student groups - by nationality, age group, work experience
• Knowledgeable in traditional and technology/AI-enabled career coaching tools.
• Knowledgeable of industries and workplace and employer expectations.
• Strong initiative, self-motivated, and focused on helping students to achieve career success.
• Proven ability to lead and manage a high-performing team in a dynamic environment.
• Excellent written and verbal communication skills.
• Strong expertise in providing career advisory services to postgraduate students, with an understanding of coursework and research needs.
• Active listener with strong critical thinking and decision-making skills.
• Meticulous with strong organisation and administration skills.
• Excellent team player with excellent interpersonal, presentation, and stakeholder management skills.
• Proficient in MS Office tools and in using data to measure outcomes, inform strategies, and improve services.

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU