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Project Manager

Salary undisclosed

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Responsibilities:

  • Take ownership of service provisioning for major customers, ensuring high-quality service delivery.
  • Manage, control, and coordinate project schedules and implementations to ensure projects are completed on time and within scope.
  • Oversee the management and utilization of the internal CRM system to support customer and project tracking.
  • Support the Account Manager in building strong, long-term customer relationships and ensuring customer confidence.
  • Assist the Product Manager in sourcing vendors and equipment globally to meet project needs.
  • Liaise with suppliers and partners to track and manage service delivery timelines, providing regular updates to customers.
  • Initiate purchase orders to partners and track orders received from customers to ensure timely fulfillment.
  • Monitor and follow up on invoices and payments to ensure timely financial transactions.
  • Assist in managing and developing existing partner relationships to ensure smooth project execution.
  • Perform other ad-hoc duties as required to support the team and projects.

Requirements:

  • Degree or higher qualification in Computer Science, Engineering, or Business Management.
  • Minimum of 6 years of experience in project coordination or administration, with a focus on ICT or cloud solutions.
  • Previous experience in or with an international company is highly desirable.
  • Strong customer-facing experience with the ability to manage client relationships at the project level.
  • Demonstrated experience in managing ICT or cloud-related projects from initiation to completion.
  • A solid understanding of the Telecommunications and IT industry, particularly in cloud-based services and solutions.
  • Knowledge of Cisco solutions (LAN, WAN, IPT, Unified Communications) and Microsoft Lync is a distinct advantage.
  • Experience in managing third-party project resources across international teams is essential.
  • Project management qualifications are a plus.
  • Able to communicate with Chinese clients