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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Success Manager (Key Account), Southeast Asia

Salary undisclosed
Checking job availability...
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The Key Account Customer Success Manager (KA CSM) will serve as the primary point of contact for key customers in the Southeast Asia region. The role involves accompanying customers to understand their enterprise planning, addressing their pain points from a business perspective, delivering customer success plans, and coordinating both internal and external resources to support customer success.

Job Description

  • Responsible for creating success plans for key accounts, the KA CSM should possess the ability to understand industrial customers' business planning, be familiar with industrial solutions and customer business processes, and support our customers in achieving their digitalization strategy.
  • The role requires refining your account service plan through in-depth business insights and an analysis of customer pain points. Active participation in the pre-sales stage of new projects is crucial to achieve renewal and upselling targets.
  • Actively coordinate with Alibaba Cloud's cross-functional teams to drive relevant resources in support of customers' business goals. Influence the internal product team to iteratively improve products to meet business requirements.
  • The candidate should have rich project management experience, which includes but is not limited to building a customer success organization with clients, establishing trusted working relationships with internal functions and external partners to drive project success, delivering projects on time with adaptable quality, and creating value for the customer, etc.
  • The candidate should proactively optimize project implementations and be a quick learner with industry awareness, knowledge of related products and solutions, and strong business acumen.
  • The candidate should have a sufficient understanding of, or practical experience with, Cloud products, including Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) products.

Job Qualifications

  • A minimum of 7 years of experience in Customer Success, Cloud Services Pre-Sales, or IT Service Delivery.
  • Experience with IT solutions in the Financial Services Industry (FSI), Telecommunications, Media, and Sports sectors is an advantage.
  • A Bachelor's degree or higher, preferably in Computer Science or Engineering.
  • Proven experience as a Project Manager or Customer Success Manager in the IT sector, with solid technical and business knowledge, including an understanding of, or hands-on experience with, cloud technologies.
  • Excellent client-facing and internal communication skills, capable of engaging with senior executives.
  • Strong organizational abilities, including meticulous attention to detail and the capacity to manage multiple tasks simultaneously.
  • Proficient in Microsoft Office and project management tools, demonstrating strong working knowledge.
  • A PMP, PRINCE II, or Scrum certification is considered a plus.
  • Exceptional written and verbal communication skills in English is required. Mandarin is a plus.
  • A strong customer focus and an extreme sense of ownership for resolving issues and completing tasks amidst uncertainty.