Business Manager, Sales COO

JOB SUMMARY

• Global change manager supporting critical Markets transformative change programmes (Sales Efficiency, Electronic Trading, etc).
• Lead the implementation of critical and large-scale Markets Trading & Sales projects, steer the internal delivery teams and external strategic vendors to deliver on the agreed business commitments with high integrity and confidence.
• Foster effective collaboration across FM Technology and Operations, Sales and Structuring, Trading, Risk and Macro Product Management to ensure alignment on solution design and logistical excellence

About our Markets Sales Team

Markets Sales' strategy is two folded - scale flow and drive non-flow business, which underpins CIB's plan to grow our Financial Institutional client segments and aspiration to become a leading Emerging Markets FM bank. The key to execute this strategy is to increase reach, relevance and wallet share across out network by scaling up our FM offering, drive volume via electrifying our distribution flow while ensuring seamless end to end client experience across various touch points throughout trade life cycle.

To quarterback Markets Sales' strategy, the Markets Sales Efficiency Programme is formed to manage investment budget on behalf of Markets sales and structuring globally. This programme is responsible for driving client centric technology solutions in end-to-end sales & client workflows as well as electronic distribution book of work.

Sales Efficiency team in Markets Transformation COO team needs to be a trustworthy business partner to Markets sales & structuring globally and support them to navigate technology transformation journey.

About our Technology & Operations Team

Our Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.

When you work with us, you're protecting the reputation and legacy of a 170 year organisation and building on it. We're driven by progress and continuously evolving to ensure we're agile and ready for tomorrow, today.

RESPONSIBILITIES

• Responsible for leading the implementation of critical and large-scale Markets Trading & Sales investment funded projects, through continuous system enhancements and process optimization.
• Support Chief Product Owners & Chief Programme Managers to manage the investment budget by allocating the investment resources dynamically to maximize return on investment for Markets business.
• Foster effective collaboration across FM Technology and Operations, Sales and Structuring, Trading, Risk and Macro Product Management to ensure alignment on solution design and logistical excellence
• Develop and execute a communications plan to engage a wide variety of stakeholders on FM sales & structuring' technology enhancement roadmap and priorities
• Coach, and develop junior members in the wider FM COO team specifically on backlog and change management as well as stakeholder management and effective communication
• Actively communicate vision, priorities, and progress to the team and stakeholders to foster engagement, awareness, and motivation
• Ensure adherence to Product Governance and Operational Risk Framework and all relevant policies and procedures
• Oversee the existing sales change management processes for increased consistency and transparency.
• Awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role

Our Ideal Candidate

skills & Experience

• Has track record leading high-profile business projects and managing sponsors and stakeholders with competing priorities
• Is a strategic thinker with strong business analysis and planning skills; capable of identifying and interpreting a wide range of issues, and a 'big picture' understanding
• Has exceptional organisational, problem solving and written / verbal communication skills
• Is flexible and adaptable; able to work in ambiguous situations
• Is resilient and tenacious with a propensity to persevere
• Has excellent problem-solving skills and can think creatively about alternative approaches to achieve a result
• Must be a highly motivated and energetic; able to work collaboratively and motivate others to achieve high standards
• Ability to manage confidential/sensitive information discretely

Qualifications:

• 8+ years of working experience in Banking domain
• Has solid understanding of Financial Markets' products with prior experience in front office / COO / business change management roles
• Experience in Risk Management

Role Specific Technical Competencies

• Business - Market Knowledge
• Business - Products and Processes
• Business - Financial Analysis and Control
• Information Systems - Applications & PC Skills
• Information Systems - Data Conversion and Reporting
• Markets - Technical Analysis
• Markets - Fixed Income Analysis
• Markets - Forwards and Futures - Hedging
• Markets - Products - Foreign Exchange
• Markets - Products - Interest Rates Options - Caps & Floors
• Markets - Products - Interest Rate & Currency Swaps
• Markets - Products - Money Markets
• Markets - Products - Credit Derivatives
• Markets - Products - Structured Notes and Swaps
• Markets - Products - Commodities

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers