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Senior Executive, DMO, IAG SS

Salary undisclosed

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Job Description:You will be part of Distribution Support team within our Distribution Middle Office which supports multi-product lines and multi-distribution channels within the organization. You will be supporting the offboarding of intermediaries for all distribution channels.Key Responsibilities include: * Daily Activities
  • Manage and administer the offboarding of all distribution intermediaries' activities including
  • Process offboarding of agent under various systems
  • Transfer of policies, orphan policies listing to agency for reassignment, etc
  • Communicating effectively to all key stakeholders such as generation of letter to acknowledge resignation
  • Manage, monitor, and administer financial recovery from resigned representatives
  • Processing of change of agent request from policyholder for all business lines
  • Response to external reference check request
  • Perform DNC checks and administer leads assignment
  • Liaise, manage, and handle enquiries from internal & external stakeholders
  • Risk, Compliance and Process Improvement
  • To always ensure compliance to regulatory and company requirements
  • To formulate controls to mitigate any risks identified
  • To identify gaps and enhance operational efficiency
  • Regular review of process & update of standard operating procedure (SOP)
  • Reporting
  • Provide regular reporting related to distribution intermediaries or any ad hoc reports as required by management
  • Project / System Enhancement Support
  • Provision of requirement, review test plan & support User Acceptance Test (UAT)
Requirements:
  • Degree or Diploma in any discipline
  • At least 2 years' experience in Insurance industry
  • Experience in distribution support is an added advantage
  • Proficient in Microsoft Office Applications such as Excel, Word and PowerPoint
  • Highly organized, focused, and able to work under tight timelines and pressure
  • Self-motivated and independent worker
  • Meticulous with a keen eye for detail
  • Analytical & strong problem-solving skills
  • Team player