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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Svc Delivery Mgr, Svc(IMS) Ldrship

Salary undisclosed
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Singapore, SingaporeCompany: Singtel GroupNCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.OverviewAs a Service Delivery Manager, you will be responsible for overseeing the day-to-day support and maintenance of medium-scale IT projects, ensuring alignment with customer requirements and Service Level Agreements (SLAs). Your role includes managing support operations, incident resolution, resource planning, and service quality assurance. You will act as the primary point of contact for support-related queries, liaise with vendors and stakeholders, and proactively identify opportunities for service improvements. Additionally, you will provide leadership to the support team, mentor junior members, and contribute to business development and pre-sales activities.What will you do?Project Delivery
  • Act as a focal point for all support-related queries and issues.
  • Review transition plans, enhancement milestones, and deliverables with support teams and customers.
  • Ensure that support tasks and deliverables meet quality and service level requirements.
  • Conduct regular service reviews to maintain alignment with customer expectations (SLAs and KPIs).
  • Escalate out-of-scope variations and critical service level issues to the Program Director / Service Delivery Director (SDD).
  • Review and approve service requests/enhancement efforts, schedules, and risk plans.
  • Forecast and plan resource requirements.
  • Monitor and report project health status.
Customer & Vendor Management
  • Liaise with third-party vendors, customer technical teams, and interfacing application teams for smooth Business As Usual (BAU) support operations.
  • Ensure effective communication of services delivered to customers, including monthly/weekly service delivery reports.
Business Development
  • Identify opportunities for service expansion or improvement and collaborate with the Account Manager for further development.
  • Participate in pre-sales activities to support business growth.
Team Management
  • Delegate tasks effectively, providing clear instructions and goals.
  • Plan, track, and monitor team tasks and deliverables.
  • Provide leadership, performance feedback, and developmental coaching to team members.
  • Monitor and improve team performance through leadership and performance management initiatives.
The ideal candidate should possess:Mandatory Skills & Qualifications:
  • Degree or higher in a relevant field.
  • ITIL Foundation Certification (Must-have).
  • 5-7 years of IT experience in service delivery and support.
  • Strong understanding of IT service management (ITSM) processes, including incident, problem, and change management.
  • Proven experience in managing support teams for medium-scale IT maintenance projects.
  • Ability to monitor application health, investigate incidents, resolve issues, and apply fixes efficiently.
Preferred Skills & Experience:
  • Additional expertise in ITIL processes and best practices.
  • Experience in project delivery, service transition, and enhancement planning.
  • Strong customer and vendor management skills, with the ability to liaise across multiple stakeholders.
  • Familiarity with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), ensuring alignment with customer expectations.
  • Ability to identify service improvement opportunities and support business development initiatives.
  • Hands-on experience with pre-sales activities and proposal development.
  • Strong leadership, team management, and mentorship skills, with experience in guiding junior team members.
Other Requirements:
  • Language Proficiency: English
We are driven by our AEIOU beliefs-Adventure, Excellence, Integrity, Ownership, and Unity-and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.Together, we make the extraordinary happen.Learn more about us at ncs.co and visit our LinkedIn career site.
About Singtel
Size More than 250
Industry Integrated Telecommunication Services
Location Singapore
Founded 1 January 1879
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