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Senior Manager, Global Solution Engineering
Salary undisclosed
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- Leading prospect engagements, including being the primary responder to customer RFPs, preparing for site tours, sales calls, proposal generation, pricing, and contract negotiations.
- Conducting thorough evaluations of customer needs, designing, and presenting preliminary solutions that address their requirements.
- Acquiring an in-depth understanding of facility infrastructure and the nuances associated with various buildings.
- Employing state-of-the-art CFD modeling software for cooling architecture analysis, and using AutoCAD to assist customers in designing the most efficient data center layouts.
- Collecting, reviewing, and analyzing facility construction and engineering drawings with customers to ensure accuracy and alignment with project goals.
- Engaging with the professional community by attending technical forums, presenting papers at industry events, and staying updated on the latest technology trends.
- Supporting the administration and development of training programs for the Sales Engineering Team to enhance team capabilities and service quality.
- Spending a significant amount of time in the field, primarily at data centers, and being prepared to support data centers in other markets as needed.
- Traveling up to 25% of the time, to ensure customer support and engagement are maintained across different locations.
- And many more…
- Bachelor's degree in electrical engineering.
- 5 to 8 years of experience in designing mission-critical, high-tech facilities, data centers or related fields.
- Strong technical understanding in Mechanical and Electrical infrastructure in data center buildings, provisioning/configuration of M&E, BMS, Fire protection systems within white space. Familiarity with design and construction processes is highly desirable.
- Excellent interpersonal and presentation skills, with a proven ability to engage with customers effectively, particularly in technical discussions.
- Experience in project management, including document management and project tracking, with a strong organizational capability to manage multiple projects simultaneously.
- Proficiency in MS Word, Excel, Visio, AutoCAD, and Adobe Acrobat.
- Previous experience in product management, business development, or consulting in IT infrastructure or related industries.
- Bilingual proficiency in English and Chinese, both spoken and written.
- Comfort in public speaking and presenting to groups, with the ability to lead tours and provide technical information to large audiences.
- 2-3 years of sales or operations experience in data center industry.
- A strong commitment to delivering excellent customer service to clients and co-workers.
- The ability to quickly learn and apply both technical and business concepts in a fast-paced environment.
- Effectively respond to complex inquiries or complaints, offering clear and concise solutions.
- Strong organizational skills with a meticulous approach to task management, openness to new ideas, and a proactive attitude toward problem-solving.
- Leading prospect engagements, including being the primary responder to customer RFPs, preparing for site tours, sales calls, proposal generation, pricing, and contract negotiations.
- Conducting thorough evaluations of customer needs, designing, and presenting preliminary solutions that address their requirements.
- Acquiring an in-depth understanding of facility infrastructure and the nuances associated with various buildings.
- Employing state-of-the-art CFD modeling software for cooling architecture analysis, and using AutoCAD to assist customers in designing the most efficient data center layouts.
- Collecting, reviewing, and analyzing facility construction and engineering drawings with customers to ensure accuracy and alignment with project goals.
- Engaging with the professional community by attending technical forums, presenting papers at industry events, and staying updated on the latest technology trends.
- Supporting the administration and development of training programs for the Sales Engineering Team to enhance team capabilities and service quality.
- Spending a significant amount of time in the field, primarily at data centers, and being prepared to support data centers in other markets as needed.
- Traveling up to 25% of the time, to ensure customer support and engagement are maintained across different locations.
- And many more…
- Bachelor's degree in electrical engineering.
- 5 to 8 years of experience in designing mission-critical, high-tech facilities, data centers or related fields.
- Strong technical understanding in Mechanical and Electrical infrastructure in data center buildings, provisioning/configuration of M&E, BMS, Fire protection systems within white space. Familiarity with design and construction processes is highly desirable.
- Excellent interpersonal and presentation skills, with a proven ability to engage with customers effectively, particularly in technical discussions.
- Experience in project management, including document management and project tracking, with a strong organizational capability to manage multiple projects simultaneously.
- Proficiency in MS Word, Excel, Visio, AutoCAD, and Adobe Acrobat.
- Previous experience in product management, business development, or consulting in IT infrastructure or related industries.
- Bilingual proficiency in English and Chinese, both spoken and written.
- Comfort in public speaking and presenting to groups, with the ability to lead tours and provide technical information to large audiences.
- 2-3 years of sales or operations experience in data center industry.
- A strong commitment to delivering excellent customer service to clients and co-workers.
- The ability to quickly learn and apply both technical and business concepts in a fast-paced environment.
- Effectively respond to complex inquiries or complaints, offering clear and concise solutions.
- Strong organizational skills with a meticulous approach to task management, openness to new ideas, and a proactive attitude toward problem-solving.