Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

AVP, Team Lead, Domestic Digital Payment Channel Ops, Consumer Banking Group Operations, Group Operations (WD72114)

Salary undisclosed
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Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

We are seeking a highly motivated and experienced Team Lead to join our dynamic Domestic Payments and Services team. This crucial role will involve leading a team responsible for the seamless operation of various domestic digital payment channels, ensuring efficient transaction processing, and driving continuous improvement initiatives. The ideal candidate will possess strong leadership skills, a deep understanding of domestic payment systems, particularly EFTPOS (NETS), and a passion for operational excellence.

Key Responsibilities
  • Lead and mentor a team responsible for the daily operations of EFTPOS transactions and settlements, bill payment refunds, fund transfers, and PayLah! support.
  • Drive process improvements and automation initiatives to enhance team productivity, efficiency, and reduce operational costs.
  • Manage service requests, ensuring adherence to service level agreements (SLAs) and promptly addressing exceptions or issues.
  • Proactively identify and mitigate operational risks, enhancing the resilience of payment processing systems. Address and resolve control gaps.
  • Maintain accurate and up-to-date documentation for all operational processes and procedures.
  • Collaborate effectively with cross-functional teams to ensure seamless integration and support.
  • Contribute to the development and implementation of strategies to enhance the customer experience.

Requirements
  • Bachelor's degree in Banking or a related field with proven experience in domestic payments operations, and a strong understanding of EFTPOS (NETS) systems.
  • Demonstrated ability to manage and motivate a team.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite.

Desired Skills & Experience:
  • Experience in managing a team is highly preferred.
  • Experience with process improvement methodologies (e.g., Lean, Six Sigma).
  • Knowledge of other domestic payment systems.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.