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Commercial Management & Contract Program Manager - Business and Partnership Management

Salary undisclosed

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About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, and its offices include Sydney, New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About T&S

The Trust & Safety (T&S) team at TikTok is committed to ensuring that our global online community is safe and empowered to create and enjoy content across all of our applications.

We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

About the team

In the Business and Partnership Management (''BPM'') team, you will execute Commercial Management & Contracts in conjunction with Trust and Safety stakeholders, corporate functions, and Service Providers / Partners.

What will I be doing?

- You will work within a global team of Commercial Management and Contract Program Managers, and assist a Commercial Management and Contracts Global Leader.

- You will supervise the overall commercial relationships with internal stakeholders and Partners.

- You will own commercial contracts per Region and/or per Line of Business, from the initial business discussion to signatures.

- You will request Partners to implement commercial requirements, and implement corrective actions if you observe some deviation from their contracts.

- You will demonstrate business leadership at the time of the Sourcing cycle, set expectations with Procurement and Legal teams, and own Compliance in terms of process, policy and transparency to stakeholders.

- You will optimise agreements, pricing models, and overall spend management via a realistic understanding of Operations and Commercial Management.

- You will nurture existing and/or new commercial relationships with Partners, aiming to profitable business models for both Parties within an excellent commercial execution.

- You will be the owner of Statement of Works, Change Orders, Amendments, Benchmarks, updating Terms & Conditions, optimising business models via Change Management procedure.

- You will report to & assist a Commercial Management and Contracts Global Head in charge of your learning curve and future performances.