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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Administrative Assistant, Membership

Salary undisclosed
Checking job availability...
Original
Simplified

KEY OBJECTIVES & DELIVERABLES

What you will do:

This is a membership admin assistant position, based out of Mandala Club Singapore. You will be a part of the dynamic team, where you’ll have a chance to support the department with all things membership related: member profile building, billing and payments, data clean up and maintenance, tracking processes implementation and enquiries delegation. You will be reporting to the Retention Manager and working closely with the rest of the membership team.

Retention & Engagement

Ensure all member enquiries are distributed to the appropriate departments

Respond to general queries and update relevant tracking information to share with the team

Work closely with the Retention Manager on billing, invoices, credit card expiry, refunds, voucher issuance etc.

Use various CRM and reservations systems to help with reporting (weekly/monthly)

Maintain and oversee the tracking system for cancellations, pauses, resignation of member accounts

Liaise with the finance team regarding the status of refunds, payments, etc.

Liaise with members on outstanding bills or any billing inquiries via phone, email, WA when required

Assist with weekly/monthly membership retention and acquisition reports

Assist the membership team with any administrative tasks as required

Acquisition:

Manage CRM data relevant to acquisition: update prospective member profiles, status, payment details, lifecycle stage as assigned by the membership manager

Clean up large sets of data and delegate derived trends to the appropriate team members

Ensure the requested outbound communication is streamlined and recorded in CRM

KEY OBJECTIVES & DELIVERABLES

What you will do:

This is a membership admin assistant position, based out of Mandala Club Singapore. You will be a part of the dynamic team, where you’ll have a chance to support the department with all things membership related: member profile building, billing and payments, data clean up and maintenance, tracking processes implementation and enquiries delegation. You will be reporting to the Retention Manager and working closely with the rest of the membership team.

Retention & Engagement

● Ensure all member enquiries are distributed to the appropriate departments

● Respond to general queries and update relevant tracking information to share with the team

● Work closely with the Retention Manager on billing, invoices, credit card expiry, refunds, voucher issuance etc.

● Use various CRM and reservations systems to help with reporting (weekly/monthly)

● Maintain and oversee the tracking system for cancellations, pauses, resignation of member accounts

● Liaise with the finance team regarding the status of refunds, payments, etc.

● Liaise with members on outstanding bills or any billing inquiries via phone, email, WA when required

● Assist with weekly/monthly membership retention and acquisition reports

● Assist the membership team with any administrative tasks as required

Acquisition:

● Manage CRM data relevant to acquisition: update prospective member profiles, status, payment details, lifecycle stage as assigned by the membership manager

● Clean up large sets of data and delegate derived trends to the appropriate team members

● Ensure the requested outbound communication is streamlined and recorded in CRM