Technical Facilities Coordinator
Salary undisclosed
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Job Description
Duties & Responsibilities
Required Knowledge, Skills and Abilities
Duties & Responsibilities
- Deliver exceptional customer service to meet the expectations of on-site clients.
- Ensure timely completion of preventative and reactive work requests.
- Manage the preventative and reactive maintenance database to efficiently handle work order and ticket requests.
- Provide supervision during major works to ensure high-quality workmanship.
- Conduct root cause analysis on major reactive faults and assess proposed rectifications with technicians to ensure suitability and effectiveness.
- Perform regular site inspections and assessments to maintain building procedures and performance measures.
- Assist with requests related to management, operations, and financial audits.
- Coordinate and oversee day-to-day operations of facilities management for assigned properties.
- Serve as a liaison between property owners, tenants, vendors, and internal stakeholders.
- Respond promptly to maintenance requests, resolve issues, and achieve satisfactory resolutions.
- Schedule and manage routine inspections, maintenance, and repairs of facilities.
- Cultivate strong vendor relationships, including obtaining quotes, negotiating contracts, and ensuring compliance with service level agreements.
- Ensure compliance with health, safety, and environmental regulations.
- Maintain accurate records of maintenance activities, service contracts, and warranties.
- Provide regular reports to management on facility performance, maintenance activities, and adherence to budget.
Required Knowledge, Skills and Abilities
- Diploma in Facilities Management or a related field is preferred.
- Proficient in both written and spoken English.
- Strong interpersonal skills for effective communication with various stakeholders.
- Extensive experience in the built environment, with a solid understanding of HVAC, electrical, plumbing, carpentry, and general handyman tasks.
- Previous experience in a similar coordination role would be advantageous.
- Goal-oriented mindset with the ability to focus on meeting performance targets.
- Strong problem-solving skills, capable of effectively resolving complex issues in ambiguous situations.
- Self-motivated and able to work independently with minimal supervision.
- adept at prioritizing and managing operational works efficiently and within deadlines.
- Quick to learn and adapt to utilizing required software.