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We are seeking a motivated and experienced professional to join our client dynamic team, where you will play a key role in driving growth and delivering impactful solutions. As an Applications Manager / Assistant Manager, you will support and lead the applications team in achieving both short-term and long-term business objectives.
Key Responsibilities:
- Support the applications team in providing technical expertise, pre-sales consultation, and marketing support across the Life Sciences and Clinical Research portfolio.
- Oversee pre-sales and post-sales application support, including conducting on-site training sessions for customers.
- Utilize strong analytical and problem-solving skills to address customer needs and provide effective solutions.
- Work closely with the sales team to manage customer requests and deliver strategic problem-solving approaches.
- Stay updated on product advancements and industry trends, facilitating internal training to ensure high levels of technical knowledge across relevant teams.
- Act as the voice of the customer, providing feedback on product performance, implementation, and areas for improvement.
- Establish and maintain strong business relationships with customers and key stakeholders, ensuring a customer-centric approach.
Requirements:
- Bachelor's degree in Biomedical Sciences, Medical Technology, Biotechnology, Life Sciences, or a related field.
- Minimum 3-5 years of experience in an applications or laboratory setting, with at least 1 year of leadership experience.
- Solid technical background in Microbiology.
- Experience in Clinical Research is advantageous.
- Strong analytical, troubleshooting, and presentation skills.
- Highly motivated, with problem-solving abilities and customer-centric focus.
- Quick learner, team player, and capable of working independently when required.
- Willingness to travel regionally and internationally (approximately 10% travel required).