
Senior / Patient Service Associate (Inpatient Ward) (2-Year Contract)
Salary undisclosed
Checking job availability...
Original
Simplified
- Perform admission procedure and coordinate with Bed Management Unit for bed booking and reservation
- Attend to queries from both internal and external customers
- Render assistance to patients when necessary
- Collect payment for services rendered and accountable for payment collected
- Provide financial counselling to patients
- Assist with appointment scheduling for patients' follow up
- Order ward supply items such as stationaries and inventory management
- To maintain the cleanliness and tidiness of the wards' counters
- Possess at least a GCE 'N' or 'O' levels, Professional Certificate/NITEC/Higher NITEC or Diploma
- Possess the ability to speak two or more languages / dialects to liaise with dialects speaking patients
- Computer literate
- Possess experience in frontline customer service preferred
- Possess the ability to work 2 rotating shifts, including weekends and public holidays