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Co-Ordinator

Salary undisclosed

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The Case Manager will aid the Psychiatry Team, which include clinical screening, complex case management, database management and discharge management.The main duties and responsibilities are summarised as follows:
  • Practice case management in line with policy and established criteria.
  • Coordinate with a Multidisciplinary Team to expedite medically appropriate care
  • Apply clinical expertise to resource utilization and discharge planning
  • Assist the Department of Psychiatry to participate in the development of clinical pathways, workflow, protocol, and practice guidelines.
Case Management
  • Screen and identify admissions and select cases for case management based on established criteria
  • Manage selected cases in accordance with practices in care delivery and coordination of multi-disciplinary practices
  • Assess, plan, coordinate, implement, monitor, and evaluate patient care from admission to discharge into the community
  • Interacting with other clinical care partners to ensure transition of care for patients.
  • Provide information on available community resources and link them to patient's needs
  • Monitor, track and record variances in standards of care, delays in treatments and discharge as planned
  • Conduct house visits to patient and interact with patient's caregiver/family members when needed.
Clinical Quality Management
  • Perform necessary audits, quality assurance activities and projects as needed.
  • Collect and collate data on case management variances to support remedial actions and implementation to address gaps.
Community Education
  • Assist in the planning, coordination, and implementation of educational activities for community service partners and the public
Job Requirements:
  • Bachelor's degree from any discipline, preferably in Psychology, Social Work or Nursing.
  • Experience in caring for patients is an added advantage.
  • At least 2-4 years of industry experience in an acute public hospital or healthcare institution.
  • Good collaborative skills and ability to work with multiple stakeholders (clinical healthcare professionals, finance etc.) across different domains.
  • Organised, meticulous individual with good project management skills.
  • Ability to multi-task and work under tight deadlines in a fast-paced environment.
  • Dedicated and willing to go the extra mile to see things through.
  • Excellent written, oral communication presentation skills (English).
  • Proficiency in Microsoft Office (Word, Excel, Powerpoint).