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CUSTOMER CARE EXECUTIVE(UP $2600 + COMMS), TRANSPORT GIVEN, ENTRY LEVEL WA 83681635

$ 2,600 - $ 2,600 / month

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RECRUITFIRST IS HIRING, YOU WILL BE OUTSOURCED/DEPLOYED TO:

Location: Ang Mo Kio (Transport provided for Westies)

Duration: Min 1 year, extendable

Working hours:

Mon to Fri 8.30am – 5.30pm, Alternate Sat 8.30am – 1pm
Shift 1: Mon to Thurs 8.30am – 6pm, Friday 8.30am – 5pm, Sat off
Shift 2: Mon to Fri 9am – 5.30pm, Sat 8.30am – 1pm

Pay: Up to $2600/MTH + Comms

Responsibilities:

To deliver personalized and high-standard professional service to customers on related enquiries in an effective and efficient manner.
Attend to customers’ feedback or complaints in a timely manner.
To handle calls and only to escalate complex cases to Department Officer.
Create or update customer interactions accurately to keep track of customers’ enquiries and history.
Providing feedback on behalf of customers on the effectiveness and soundness of policies and procedures.
To meet the productivity components on both individual and team level
Taking care of own wellbeing and contribute productively and effectively.
To meet the quality components
To be cross trained in another skillset or domain

Requirements:

Entry level welcomed to apply
Prior call center experience preferred
Willing to undergo training involving studying and memorizing content

INTERESTED APPLICANTS, PLEASE SEND YOUR RESUME TO [email protected] OR WHATSAPP [+65 83681635]

ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Low Ray-Han, Croydon

Outsourcing Team

RecruitFirst Pte Ltd

E.A. 13C6342