- Flexible hours available
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $2,000 - $3,000 per month
BRAND AMBASSADOR
Churn is a vibrant and exciting ice cream cafe located in Yishun. We're passionate about serving delicious, high-quality ice cream and creating a fun and welcoming atmosphere for our customers. We're looking for a dynamic and experienced personnel to join our team and lead our cafe to success.
Job Summary:
Responsible for overseeing all aspects of the cafe's daily operations, as well as customer service to inventory control and financial performance. You will play a key role in ensuring the smooth and efficient running of the cafe, maintaining our high standards of quality, and creating a positive experience for both our customers and our team.
Responsibilities:
Operations Management:
Oversee daily cafe operations, ensuring smooth workflow and efficient service.
Maintain cleanliness and hygiene standards in all areas of the cafe.
Ensure compliance with food safety regulations and health codes.
Customer Service:
Provide exceptional customer service, addressing inquiries and resolving complaints.
Create a welcoming and enjoyable atmosphere for customers.
Build relationships with regular customers and foster customer loyalty.
Handle customer feedback and implement improvements.
Marketing & Promotion:
Contribute to marketing strategies to attract customers.
Promote the cafe through social media, local advertising, and events (as needed).
Collaborate with local businesses (as needed).
Other Responsibilities:
Contribute to the development of new ice cream flavors and menu items.
Stay up-to-date with industry trends and competitor offerings.
Ensure the cafe's compliance with all relevant regulations and laws.
Qualifications & Skills:
Previous experience in a cafe or restaurant setting
Excellent customer service skills.
Knowledge of ice cream and dessert preparation is a plus.
Ability to work in a fast-paced environment.
Food Handler's Certificate (or equivalent) is required.
Employee Benefits:
Financial Benefits:
Competitive Salary: A base salary commensurate with experience, skills, and local market rates.
Performance-Based Bonuses: Incentives tied to cafe performance metrics (e.g., sales targets, customer satisfaction scores, cost control).
Employee Discounts: Discounts on ice cream, other menu items, and merchandise.
Other Benefits:
Professional Development: Opportunities for training, certifications (e.g., food handler's certification), and career advancement.
Free Meals or Drinks: Complimentary ice cream, coffee, or other menu items during shifts.
Flexible Scheduling: To some extent depending on the needs of the business, some flexibility might be offered.
Positive Work Environment: A supportive and friendly workplace culture.
Employee Recognition Programs: Rewards and recognition for outstanding performance.