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Jobs or company...

Customer Relations Executive

  • Full Time, onsite
  • Fish International Sourcing House Pte Ltd
  • Jurong East, Singapore
Salary undisclosed
Checking job availability...
Original
Simplified
Job summary:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
  • 2-3 years of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,300 - $3,800 per month
  • Immediate start available

Job Description:

1. Sales Support:

  • Assist the Supply Chain Manager in supporting the Sales Team to fulfill trade deals and order requirements.

  • Ensure that all necessary logistics arrangements and documentation are in place for smooth order execution.

2. Import & Export Documentation:

  • Manage all shipping documentation related to imports and exports, ensuring accuracy and compliance with relevant regulations.

  • Prepare and process required paperwork, including invoices, packing lists, bills of lading, and customs declarations.

3. Coordination with Stakeholders:

  • Act as the primary point of contact for external partners, including shipping companies, logistics providers, forwarding agents, suppliers, and customers.

  • Coordinate all aspects of the shipment process from origin to destination.

  • Work with overseas customers and suppliers to track shipments, manage schedule changes, and handle any customs-related delays.

  • Participate in internal and external audits, ensuring all customs declarations, shipping documents, and inspection reports are accurately maintained.

  • Liaise with internal departments to ensure timely order fulfillment.

4. Proactive Follow-Up and Issue Resolution:

  • Continuously monitor logistics processes and follow up with stakeholders to ensure seamless operations.

  • Identify and troubleshoot any shipment, transportation, or customs clearance issues, ensuring quick resolution to minimize disruptions.

5. Compliance with Customs Regulations:

  • Ensure all import and export operations comply with customs regulations in both the origin and destination countries.

  • Stay updated on changes to customs policies and implement necessary adjustments for regulatory compliance.

6. Other Duties:

  • Perform other tasks as assigned by management.

Requirement:

  1. Diploma/Degree, preferably in logistics/supply chain/operations, or equivalent.

  2. Meticulous with an eye for detail, strong communication, organizational skills, and the ability to work in a fast-paced environment and work under pressure.

  3. Proficient in both verbal and written communication in English and Mandarin to interact with Mandarin/English-speaking clients/stakeholders.

  4. Understanding of Singapore’s customs/SFA regulations and knowledge with SAP system highly advantageous.

  5. Training will be provided to applicants with little to no experience.

  6. Experienced candidates may be considered for the Supply Chain Executive role.

Job Highlights

  1. 5-day work week, 9 am to 6 pm

  2. Attractive remuneration package with great learning opportunities

  3. Positive/friendly working environment

  4. Stable company with development

(Only shortlisted candidates will be notified)