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Customer Service Associate (3 months contract)

$ 14 - $ 14 / Per Mon

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Job Description:

-Support the delivery of exceptional customer service to ensure a positive experience aligned with premium brand expectations

-Provide accurate and timely information to both internal and external customers

-Channel feedback and inquiries promptly for service improvement

-Handle incoming phone calls and emails, addressing customer inquiries and following up as needed

-Coordinate the schedule of the Customer Service Technical Team

-Prepare and process service reports, quotations, and invoices

--Follow up on all open service jobs

Collaborate with other departments and assist with administrative tasks as required

Requirements:

-Excellent communication and interpersonal skills

-Previous experience in a customer contact center

Working Hours: 5 days, 09:30am – 06:30pm

Location: Near One North MRT

Interested applicants are invited to email a detailed resume in MS Word format to: [email protected]. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

EA Personnel Name: Joyce Ng
EA Personnel No: R2095235
EA License No: 12C6253