Retail Supervisor - Islandwide Location, 5 Days Workweek
$ 2,500 - $ 2,500 / month
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RETAIL SUPERVISOR
STRIP – Singapore’s first dedicated hair removal studio to specialise in waxing and AFT hair removal services (most notably the Brazilian and Boyzilian), as well as our specially formulated waxes and pre- and post-waxing care products.
With stores in Singapore, Shanghai, Beijing, Hong Kong, Manila, Bangkok, Jakarta, and more in the works, Strip is out to take the world by storm!
Basic + Commission
5-day Work Week (Retail Shifts)
F&B and Beauty Staff Discounts
Medical & Dental Benefits
Birthday Leave & Vouchers
Responsibilities:
Handle incoming walk-in customers, phone calls, appointments and messages.
Address customer’ needs and concerns efficiently and effectively to turn unhappy customers into return guests.
Build rapport and establish good relationships with customers to ensure customer retention.
Promote and up-sell products, services and packages to maximize sales opportunities where necessary.
Provide constructive feedback on sales, the effectiveness of promotions, customers, product and service launches as well as store activities and trends.
Deliver product knowledge to customers through effective communication to increase consumer understanding and product sales.
Manage and maintain the salon’s tidiness and cleanliness.
Supervise and guide junior employees
Manage and oversee attendance and roster matters
Assist the Branch Manager in the outlet's day-to-day operations
Other administrative ad-hoc duties where necessary.
Requirements:
A team player and able to work in a fast-paced environment.
Proactive, self-motivated and keen to learn.
Previous customer care experience preferred.
Good communication and interpersonal skills.
Ability to change & adapt (high adaptability).
STRIP – Singapore’s first dedicated hair removal studio to specialise in waxing and AFT hair removal services (most notably the Brazilian and Boyzilian), as well as our specially formulated waxes and pre- and post-waxing care products.
With stores in Singapore, Shanghai, Beijing, Hong Kong, Manila, Bangkok, Jakarta, and more in the works, Strip is out to take the world by storm!
Basic + Commission
5-day Work Week (Retail Shifts)
F&B and Beauty Staff Discounts
Medical & Dental Benefits
Birthday Leave & Vouchers
Responsibilities:
Handle incoming walk-in customers, phone calls, appointments and messages.
Address customer’ needs and concerns efficiently and effectively to turn unhappy customers into return guests.
Build rapport and establish good relationships with customers to ensure customer retention.
Promote and up-sell products, services and packages to maximize sales opportunities where necessary.
Provide constructive feedback on sales, the effectiveness of promotions, customers, product and service launches as well as store activities and trends.
Deliver product knowledge to customers through effective communication to increase consumer understanding and product sales.
Manage and maintain the salon’s tidiness and cleanliness.
Supervise and guide junior employees
Manage and oversee attendance and roster matters
Assist the Branch Manager in the outlet's day-to-day operations
Other administrative ad-hoc duties where necessary.
Requirements:
A team player and able to work in a fast-paced environment.
Proactive, self-motivated and keen to learn.
Previous customer care experience preferred.
Good communication and interpersonal skills.
Ability to change & adapt (high adaptability).