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Customer Service Associate | 5 days | Clementi

$ 2,200 - $ 2,200 / Per Mon

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Customer Service Assistant
5 days (Mon-Fri)
Location: Pandan Rd / Clementi
Basic Salary: $2000 - $2300

Benefits & Perks:

Transport allowance
Pleasant working environment
Attractive remuneration package
Variable bonus & AWS
Medical, dental & insurance benefits
Job training provided



Job Summary:

We are seeking a dedicated Customer Service Assistant to join our Customer Service team. The ideal candidate will provide exceptional customer support, handle inquiries efficiently, and contribute to maintaining a positive customer experience.



Job Description:

Assign daily jobs and coordinate with drivers
Email Parts team to confirm spare parts' delivery dates and times.
Communicate with customers on shipment schedules.
Arrange urgent orders with warehouse and drivers.
Activate collection requests from engineers.
Follow up with customers and call management team on back orders and manual releases.
Prepare loan form for customers to sign when borrowing spare parts.
Assist with preparing airway bills and invoices.

Job Requirements:

Willing to learn
Training is Provided
Able to work well in a team

Randy Lee
Reg No. R1878689
One Vogue Pte Ltd
EA License: 19C9629