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Job Details:
Working Hours : 9am - 6pm / 11am - 9pm
Working Days : 5.5 days per week
Working Location : Joo Koon , 3 min from MRT.
Job Responsibilities:
- Respond to customer inquiries via chat, email, call and etc.
- Resolve customers enquiries including refund , products enquiry and exchange.
- Handle complaints and disputes professionally.
- Collect customer feedback and suggest service improvements.
- Proper records of resolved cases.
- Maintain customer satisfaction through excellent service.
- Other adhoc duties as assign when needed.
Job Requirements:
- Relevant experience
- Strong problem-solving skills
- Fluency in English and Mandarin
- Service oriented
Interested applicant kindly contact us by the following method for further information.
By Email: [email protected]
By WhatsApp: 8053 9055
Working Hours : 9am - 6pm / 11am - 9pm
Working Days : 5.5 days per week
Working Location : Joo Koon , 3 min from MRT.
Job Responsibilities:
- Respond to customer inquiries via chat, email, call and etc.
- Resolve customers enquiries including refund , products enquiry and exchange.
- Handle complaints and disputes professionally.
- Collect customer feedback and suggest service improvements.
- Proper records of resolved cases.
- Maintain customer satisfaction through excellent service.
- Other adhoc duties as assign when needed.
Job Requirements:
- Relevant experience
- Strong problem-solving skills
- Fluency in English and Mandarin
- Service oriented
Interested applicant kindly contact us by the following method for further information.
By Email: [email protected]
By WhatsApp: 8053 9055