Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Guest Experience Officer

Salary undisclosed
Checking job availability...
Original
Simplified
Job summary:
  • Looking for candidates available to work:
    • Monday: Afternoon, Morning
    • Tuesday: Afternoon, Morning
    • Wednesday: Afternoon, Morning
    • Thursday: Afternoon, Morning
    • Friday: Afternoon, Morning
    • Saturday: Afternoon, Morning
    • Sunday: Afternoon, Morning
  • 2-3 years of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,300 - $2,800 per month
  • Immediate start available

Benefits

  • Professional development and training programs

  • Medical Subsidy

  • Discounts on our travel packages and services

We are looking for Guest Experience Coordinator to join our team in different locations. Roles available are as follows:-

  • Guest Experience Coordinator (Airport) – Based at the airport, welcoming guests and managing arrivals.

  • Guest Experience Coordinator (Office) – Handling reservations, guest inquiries, and bookings.

  • Guest Experience Coordinator (Attractions) – Assisting guests at attractions and coordinating their visits

  1. Guest Experience Coordinator (Airport)

    Responsibilities:

    • Welcome guests upon arrival and brief guests on their itinerary, including accommodation, transport, and activities

    • Coordinate with the office and transport providers to ensure timely arrival of vehicles and smooth guest transfers.

    • Coordinate with the office and transport providers to ensure timely arrival of vehicles and smooth guest transfers.

    • Perform other ad hoc assignment and project as and when necessary

  2. Guest Experience Coordinator (Office)

    Responsibilities:

    • Communicating in a friendly disposition regardless internally or externally.

    • Ensure all calls, chats, emails are handled promptly & professionally.

    • Respond to inquiry, feedback and provide resolution in accordance with the company service standards

    • Perform data entries and quality checks on bookings for future arriving guests

    • Ensure that all required reservations, ticketing, tasks or follow-up actions are completed accurately and efficiently

    • Liaison between various business units on satisfying guests requests

    • Determine guests’ needs and quote the appropriate rate as per requirements on all products and services

    • Know the pricing, packages, and convert opportunities into sales

    • Perform other ad hoc assignment and project as and when necessary

  3. Guest Experience Coordinator (Attractions)

    Responsibilities:

    • Welcome guests at attractions and assist with schedules.

    • Coordinate with the office and suppliers for transport and entry.

    • Handle on-site guest inquiries and special requests, or service recovery needs in real time.

    • Perform other ad hoc assignment and project as and when necessary

Requirements for All Roles:

  • Strong teamwork and communication skills

  • Service-oriented and passionate to work in the aviation industry

  • Able to work on weekends and public holidays (On rostering)

  • Good communication and inter-personal skills to interact with people from diverse backgrounds

  • A strong sense of initiative with the willingness to go-the-extra-mile for both internal and external stakeholders

  • A calm temperament and conflict resolution skills

  • Ability to work independently and be an excellent team player who keeps the team abreast of latest update

  • Ability to cope in fast pace environment

  • Pleasant personality and a good team player