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Call Centre Assistant x 6 (Temporary/ Part-Time) (Government Related Project) #TJTL

Salary undisclosed

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- Act as the first point of contact for the customers
- Understanding both internal and external customers, anticipating customer needs and giving a high priority to customer satisfaction
- Provide satisfactory explanations to customers and take remedial action where necessary
- To alert superior of recurring service failures so that corrective actions may be taken to avoid future problems
- Ad-hoc duties that related to contact centre projects.

Requirements

- Minimum GCE 'O' Levels/ NITEC/ Diploma in any discipline

- Preferably with any administrative or call centre experiences

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No: 99C4599