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Retail Supervisor

  • Full Time, onsite
  • EMERS COMMODITY TRADING SERVICES PTE. LTD.
  • Kallang, Singapore
Salary undisclosed

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Job summary:
  • Flexible hours available
  • 2-3 years of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $3,500 - $6,000 per month
  • Immediate start available

【Key Responsibilities】|

1. Sales and Performance Management: Drive and monitor sales performance, implement strategies to increase profitability, and ensure store displays align with company standards to maximize sales.

2. Team Leadership and Development: Lead, train, and develop the sales team, set performance expectations, and create a positive work environment to foster employee engagement.

3. Customer Service Excellence: Ensure exceptional customer service by addressing inquiries and complaints, and lead by example in providing product knowledge and assistance.

4. Operational Management: Manage daily store operations, ensure compliance with regulations, and maintain store appearance and security.

5. Inventory and Stock Control: Oversee stock levels, manage inventory turnover, and conduct stock counts to minimize losses and ensure product availability.

6. Visual Merchandising: Ensure store displays reflect brand guidelines, set up promotions, and optimize product placement to enhance the customer experience.

7. Marketing and Promotions: Execute in-store marketing campaigns, coordinate events and promotions, and report on their effectiveness to senior leadership.

8. Financial Management: Manage store expenses, analyze financial data to identify improvements, and assist in maintaining store budgets to achieve sales and profitability goals.

【Requirement】

1. Experience: Proven retail management background with expertise in sales, operations, inventory, and customer service.

2. Leadership: Strong leadership skills with experience in team motivation, training, and efficient store management.

3. Customer Focus: Excellent customer service and problem-solving abilities with a friendly, professional approach.

4. Sales & Operations: Results-oriented with strong sales, operational knowledge, and data-driven performance analysis.

5. Organizational Skills: Effective multitasking, time management, and attention to detail in managing store activities and maintaining standards.

【Qualification】

A Bachelor’s degree in Business, Retail Management, or a related field is a plus but not mandatory.

Retail-specific training or certifications in management or customer service are a plus.

【Additional Skills】

Proficient in using retail management software and POS systems.

Comfortable working with financial data, including sales reports and inventory management systems.

Ability to work in a fast-paced, dynamic environment and manage multiple tasks at once.