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Guest Relations Officer

$ 3,000 - $ 3,000 / month

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Life cannot thrive without a good company! Let's make your working life more exciting!

We are expanding our Tipsy Family!



A People-First Culture

Tipsy Collective is a multi-concept holding group led by a team of passionate individuals who seek to present hospitality uniquely through a series of thoughtful concepts. Tipsy Collective's brand and its foundation was built from the client lens as a basis for everything we do. It is this exceptional client loyalty and our talented employees that form our bedrock.



Responsibilities:

· Deliver quality customer service to all guests.
· Greet each guest promptly and courteously with a good smile and body language.
· Take reservations and enquire purpose of visit.
· Present menu and share promotions, specials, and items to customers.
· Establishing and maintaining excellent and trusted relationships with our guests.
· Able to remember Tipsy regulars and VIPs.
· Provide engagement to new and existing customers with exemplary service and entertainment.
· Provide personalized service and interaction with guests.
· Good Knowledge of Tipsy Brands and offerings.
· Implement plans to deliver excellent service for outlet.
· Follow Food & Beverage Safety and Hygiene policies and procedures.
· Escalate guests complain to duty manager if unable to conduct service recovery.
· Ensure proper table maintenance.
· Provide table service to customers (when needed)



Perks and benefit

* 5 days work week

* Personalized Career Progression

* Performance Bonus

* Staff Discount 30%

* $50 Birthday Voucher

* Outpatient Medical Benefits (include dental)

* 1 Birthday Leave

* Annual Leave, PH and many more

* Meals provided

* Uniform provided



Explore Career Opportunities with us by applying now!

You can also check out the links below to see what Tipsy is up to!

https://www.tipsycollective.com.

https://www.instagram.com/TipsyCollectiveSg/