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Temp School Customer Service Admin (ITE College East)
Salary undisclosed
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Simplified
This position will start off as about 2.5 months contract.
Location:
ITE College East, at Simei
Responsibilities:
Customer Service:
Assist both external and internal customers with enquiries, feedback, and requests via calls, emails, and face-to-face interactions at the counter.
Provide simple course advising.
Act as Gatekeeper for entry to the Customer & Visitor Centre.
Assist with general enquiries as Roving Staff.
Guide applicants on their full-time or part-time enrolment at the call centre or using Self-Help PCs/laptops at the counter.
Handle certificate collection at the counter.
Administrative Duties:
Attend to day-to-day operations at the Customer & Visitor Centre.
Assist in filing documents.
Maintain, update, and organise forms and records of the department.
Assist in data entry tasks.
Perform other ad hoc duties as assigned.
Information Management:
Access and input information into the CRM system, in-house student records system, and queue management system.
Working Hour:
Mon to Fri, 8.30am to 6pm
Salary:
$12.53/h
Thank you!
Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182
Location:
ITE College East, at Simei
Responsibilities:
Customer Service:
Assist both external and internal customers with enquiries, feedback, and requests via calls, emails, and face-to-face interactions at the counter.
Provide simple course advising.
Act as Gatekeeper for entry to the Customer & Visitor Centre.
Assist with general enquiries as Roving Staff.
Guide applicants on their full-time or part-time enrolment at the call centre or using Self-Help PCs/laptops at the counter.
Handle certificate collection at the counter.
Administrative Duties:
Attend to day-to-day operations at the Customer & Visitor Centre.
Assist in filing documents.
Maintain, update, and organise forms and records of the department.
Assist in data entry tasks.
Perform other ad hoc duties as assigned.
Information Management:
Access and input information into the CRM system, in-house student records system, and queue management system.
Working Hour:
Mon to Fri, 8.30am to 6pm
Salary:
$12.53/h
Thank you!
Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182