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Customer Service Lead-[Full-time| Up to $3400|Boon Lay]

$ 2,900 - $ 2,900 / month

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P-Serv is partnering with our client, a leading organization in Singapore’s transportation industry, to recruit driven individuals to join their team. If you have strong leadership skills and a passion for operations, we want to hear from you!

Key Responsibilities:

Support the Supervisor in managing ground operations, including staff allocation and task coordination
Address operational challenges promptly and make quick decisions to minimize disruptions
Ensure compliance with safety protocols, security procedures, and operational guidelines
Delegate tasks efficiently and provide training and guidance to Customer Service Officers (CSOs)
Respond to emergencies and critical situations, implementing contingency plans as outlined in SOPs
Maintain the functionality of office and communication equipment
Prepare and submit daily reports and statements as required
Perform additional duties as assigned by the Supervisor

Key Requirements:

Minimum GCE A Level or Diploma in any discipline
1-2 years of supervisory experience, ideally in operations or customer service
Strong multitasking skills, keen attention to detail, and excellent communication abilities
Ability to handle sensitive information with discretion and maintain confidentiality

Interested applicants, please email to [email protected] or WhatsApp to 98266796

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using, and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494
EA Personnel No: R21102746
EA Personnel Name: Jasmine Tay