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Indoor Sale ucm Cusomer Services

Salary undisclosed

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Job descriptions

Provide assistance to sales teams and act as a liaison between sales representatives, internal departments and overseas partners.

- Respond to customer inquiries, including emails, phone calls, and WhatsApp messages

- In-door sales or Promoter experience

- Notify customers about the installation schedule and address any issues that need to be resolved after the installation.

- Submitting quotes, orders, solving customer issues and providing information about products.

- Monitor, Review pending orders and specific customer requests to ensure excellent customer service and customer experience

- Provide troubleshooting assistance for customer orders, account statuses and relevant problems

- Develop account relationships and provide service support for customers

- Other administrative and ad hoc duties

*** Basic salary plus commission