Front Desk Officer
- Looking for candidates available to work:
- Monday: Afternoon, Evening
- Tuesday: Afternoon, Evening
- Wednesday: Afternoon, Evening
- Thursday: Afternoon, Evening
- Friday: Afternoon, Evening
- Saturday: Afternoon
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $1,600 - $2,400 per month
Job Description
Overview: As a Front Desk Officer/ Assistant Club Manager, you will be the first point of contact for our gym members. Your role is crucial in providing exceptional customer service, ensuring a positive and welcoming environment for all.
Working hours:
Monday to Friday: 12pm to 9pm
Saturday: 9:30 am to 2:30pm
Responsibilities:
Sales:
Promote gym memberships
Be up to date with marketing campaigns
Close membership sales
Member Services:
Greet members warmly and professionally.
Assist members with inquiries, concerns, and membership-related issues.
Process membership sign-ups, renewals, and cancellations.
Collect membership fees and other payments.
Answer phone calls promptly and courteously.
Provide information about gym facilities, classes, and events.
Facility Management:
Maintain a clean and organized front desk area.
Monitor gym occupancy and enforce gym policies.
Assist with facility maintenance tasks as needed.
Stock supplies and merchandise.
Administrative Tasks:
Data entry and record-keeping.
Prepare reports and other administrative documents.
Manage appointment scheduling and class registrations.
Qualifications:
Excellent customer service skills
Strong interpersonal and communication skills
Basic computer skills
Ability to multitask and prioritize tasks
Positive and outgoing personality
Previous experience in a customer service or fitness industry is preferred, but not required
Benefits:
Competitive base salary
Sales commission
Medical Insurance
Free gym membership
If you are passionate about fitness and enjoy working with people, we encourage you to apply.