Epicareer Might not Working Properly
Learn More
N

Front Desk Officer

Salary undisclosed

Checking job availability...

Original
Simplified
Job summary:
  • Looking for candidates available to work:
    • Monday: Afternoon, Evening
    • Tuesday: Afternoon, Evening
    • Wednesday: Afternoon, Evening
    • Thursday: Afternoon, Evening
    • Friday: Afternoon, Evening
    • Saturday: Afternoon
  • 2-3 years of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $1,600 - $2,400 per month

Job Description

Overview: As a Front Desk Officer/ Assistant Club Manager, you will be the first point of contact for our gym members. Your role is crucial in providing exceptional customer service, ensuring a positive and welcoming environment for all.

Working hours:

Monday to Friday: 12pm to 9pm

Saturday: 9:30 am to 2:30pm

Responsibilities:

  • Sales:

    • Promote gym memberships

    • Be up to date with marketing campaigns

    • Close membership sales

  • Member Services:

    • Greet members warmly and professionally.

    • Assist members with inquiries, concerns, and membership-related issues.

    • Process membership sign-ups, renewals, and cancellations.

    • Collect membership fees and other payments.

    • Answer phone calls promptly and courteously.

    • Provide information about gym facilities, classes, and events.

  • Facility Management:

    • Maintain a clean and organized front desk area.

    • Monitor gym occupancy and enforce gym policies.

    • Assist with facility maintenance tasks as needed.

    • Stock supplies and merchandise.

  • Administrative Tasks:

    • Data entry and record-keeping.

    • Prepare reports and other administrative documents.

    • Manage appointment scheduling and class registrations.

Qualifications:

  • Excellent customer service skills

  • Strong interpersonal and communication skills

  • Basic computer skills

  • Ability to multitask and prioritize tasks

  • Positive and outgoing personality

  • Previous experience in a customer service or fitness industry is preferred, but not required

Benefits:

  • Competitive base salary

  • Sales commission

  • Medical Insurance

  • Free gym membership

If you are passionate about fitness and enjoy working with people, we encourage you to apply.