E-Commerce Operations Specialist
$ 2,200 - $ 2,200 / Per Mon
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Are you passionate about all natural and organic, great food? We are!
We are Singapore’s favourite neighbourhood grocer, and we source the finest all natural and organic food from farms and artisans from Australia, Europe, United States, Singapore, and many other wonderful locations. Our purpose is to help people live happier and healthier lives and we aspire to be our customers’ first choice for clean, natural, healthy, and delicious food; whether they are buying ingredients in our grocery stores (physical or digital) to prepare an epic feast themselves or simply to enjoy a great meal in one of our café-bistros.
Our E-Commerce Operations Specialist will be part of our ever-growing E-Commerce team; someone who will work closely with the E-Commerce Manager and the E-Commerce team, as well as with our other business units such as Retail, by ensuring the timely fulfillment of our customers’ online orders.
If you are truly passionate about delivering outstanding customer service, we would love to hear from you!
Role of E-Commerce Operations Specialist:
Coordinate and fulfill online orders
Pick and pack items from the retail store, according to orders
Create refunds and discounts for out-of-stock items if required
Assist in scheduling timely deliveries
Capture payments for orders made
Check-out products at the point-of-sale system
Skills and Abilities:
Possess excellent communication, time-management and organizational skills
Highly responsible and reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively with fellow team members as part of a team
Able to commit to a six-day work week; work on weekends and public holidays
We are Singapore’s favourite neighbourhood grocer, and we source the finest all natural and organic food from farms and artisans from Australia, Europe, United States, Singapore, and many other wonderful locations. Our purpose is to help people live happier and healthier lives and we aspire to be our customers’ first choice for clean, natural, healthy, and delicious food; whether they are buying ingredients in our grocery stores (physical or digital) to prepare an epic feast themselves or simply to enjoy a great meal in one of our café-bistros.
Our E-Commerce Operations Specialist will be part of our ever-growing E-Commerce team; someone who will work closely with the E-Commerce Manager and the E-Commerce team, as well as with our other business units such as Retail, by ensuring the timely fulfillment of our customers’ online orders.
If you are truly passionate about delivering outstanding customer service, we would love to hear from you!
Role of E-Commerce Operations Specialist:
Coordinate and fulfill online orders
Pick and pack items from the retail store, according to orders
Create refunds and discounts for out-of-stock items if required
Assist in scheduling timely deliveries
Capture payments for orders made
Check-out products at the point-of-sale system
Skills and Abilities:
Possess excellent communication, time-management and organizational skills
Highly responsible and reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively with fellow team members as part of a team
Able to commit to a six-day work week; work on weekends and public holidays