Customer Service Executive
$ 2,800 - $ 2,800 / Per Mon
Checking job availability...
Original
Simplified
Summary:
AWS
Variable bonus
Medical
Training provided
Job descriptions:
Receive and process customer orders, ensuring accuracy and timely fulfilment.
Monitor and update customers on the status of their orders, including expected delivery dates.
Attend customer enquiries and complain
Coordinate with sales teams to ensure customer needs are met.
Keep records of customer interactions, orders, and resolutions for future reference.
Address and resolve any problems or discrepancies related to billing, product quality, or service delivery.
Manage returns or exchanges according to company policy, ensuring the process is smooth for the customer.
Report recurring issues or trends from customers to the appropriate departments to ensure continuous improvement in services.
Help with administrative duties that support sales, marketing campaigns, or customer outreach efforts.
Other Ad-hoc duties as assigned.
Requirements:
min 1-2 years working experience in customer service
By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified.
Shirley Pamela Awah
Registration Number: R2196979
EA License No: 13C6730 (MCI Consulting Pte Ltd)
AWS
Variable bonus
Medical
Training provided
Job descriptions:
Receive and process customer orders, ensuring accuracy and timely fulfilment.
Monitor and update customers on the status of their orders, including expected delivery dates.
Attend customer enquiries and complain
Coordinate with sales teams to ensure customer needs are met.
Keep records of customer interactions, orders, and resolutions for future reference.
Address and resolve any problems or discrepancies related to billing, product quality, or service delivery.
Manage returns or exchanges according to company policy, ensuring the process is smooth for the customer.
Report recurring issues or trends from customers to the appropriate departments to ensure continuous improvement in services.
Help with administrative duties that support sales, marketing campaigns, or customer outreach efforts.
Other Ad-hoc duties as assigned.
Requirements:
min 1-2 years working experience in customer service
By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified.
Shirley Pamela Awah
Registration Number: R2196979
EA License No: 13C6730 (MCI Consulting Pte Ltd)
Similar Jobs
